Class Post. Enjoy!
Good afternoon M:
Thank you for your post. I believe the suggestion in your
post, “utilizing the award system for employees that go beyond their job
description” (Kamara, 2013, para. 3) could align with the discussion I have
been having with Jack and Van regarding “happy” employees. A person who would
go beyond their job description could be seen as an individual who has been
enlightened past Maslow’s (1965) definition of a “self-actualized” person to a
“selfless- actualized” person. In
later research, Maslow (1971) suggested that, “There is a definition and
process that transcends the self in self- actualization characterized by such
terms as selfless, devoted, working at a calling and "being-values" (p.
128).
I believe what Maslow (1971) was talking about is what we
refer to today as servant leadership. Greene and Burke (2007) argued that what
is relevant to the selfless-actualized person is creativity. I believe
employees who are allowed to be creative at their place of employment are
probably happiest. Maslow (1971) recommended that organizations find avenues
for authentic creativity to emerge from their employees. Greene and Burke’s
(2007) research of Maslow (1971) pointed to Maslow’s (1971) characteristics of
people who go "beyond self- actualization.”
Selfless-actualized people share similar behavioral prototypes
(Green & Burke, 2007). Self-actualized individuals are unpretentious and
live future possibilities as if they exit in the present moment (Green &
Burke, 2007). Maslow (1971) included other attributes of self-less actualized
individuals such as they make things right, they honor and commend others, they
are down-to-earth and efficient, they see challenges as opportunities, and they
are drawn to problems that are complicated. Moreover, they want everyone to
excel to highest potentiality, and they are uncomplicated and efficient (Greene
& Burke, 2007).
Greene and Burke (2007) acknowledged that from a societal
perspective it is critical to have an others’
worldview. Greene and Burke (2007) noted that this “other focus” is especially
important in health care where most employees have altruistic intentions.
Aligning creativity and self-less actualization makes more effective delivery
of service and happy employees (Greene & Burke, 2007). Greene and Burke
(2007) noted the selfless-actualization is iterative and on-going. The authors
suggested for organizations to empower creativity in their employees (which
results in “happy” employees and increased productivity), organizations can
invest in the following;
- Educate through art,
- Grasp an awareness of operating in an environment of opposition
- Cultivate employees autonomy and individual personalities and goals
- Engage in dialogues on ethics,
- Engage conversations on workplace spirituality
- Practice sense- making, invention, connectiveness,
- Be authentic, present in the moment and straightforward,
- Be a role model, and
- Be aware of Maslow's hierarchy of needs and its relevance to the workplace (Greene & Burke, 2007).
As noted by Greene and Burke (2007), this idea that
Maslow (1971) was embarking upon, prior to his death that one should move
beyond self-actualization to selfless
actualization seems to be more critical in this day and age, as when Maslow
(1971) was first introducing it. It is about organizations engaging in
strategic cooperation rather than strategic self-interest.
References
Greene, L., & Burke, G. (2007). Beyond self-actualization. Retrieved from
Kamara, M. (2013, May 30). Week 6 DQ 10. Message posted
to University of
Phoenix
class forum MGT/736 – Contemporary Systems Management
website.
Maslow, A. H. (1971). The
farther reaches of human nature. New York, NY:
Viking
Press.
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